TRAVEL INFORMATION

Most international visitors to India arrive by air, though road and ferry links also connect India and her neighbours, such as Pakistan, Bangladesh, Nepal and Sri Lanka. Travelling within the country is possible by air, train, road and, in some places, either ferry or boat. Even remote regions are accessible. However, whatever your mode of transport, you should be prepared for delays and unexpected detours that may test your patience. The state-run Indian Airlines has the widest network of air routes. Private airlines, such as Kingfisher and Jet Airways, also cover a number of cities and offer excellent services. Indian Railways is one of the world’s largest networks, and travelling first class is a good way to see the country. The long-distance air-conditioned luxury coach is another option.

ARRIVING BY AIR

All major international airlines fly to India, usually as stop-overs on air routes between the East and West. Air India is India’s international carrier. North American and European airlines such as British Airways, Lufthansa, KLM/Northwest, Air France, and Swiss have regular flights to either some or all of India’s four major cities – Delhi, Mumbai, Chennai and Kolkata. There are also numerous connections to the Far East and Australia, offered by Thai Airways, Singapore Airlines, Malaysian Airlines, Japan Airlines, and Cathay Pacific. Flights to destinations in the Gulf and Central Asia are offered by Emirates, Air Lanka and Gulf Air.

Austrian Airlines and Virgin Atlantic currently fly to Delhi and Mumbai, though they plan to introduce flights to other Indian cities in the near future. Delta, South African Airways and Kenya Airlines fly only to Mumbai. Lufthansa flies to Bangalore, while Emirates flies to Hyderabad; and Malaysian Airlines flies to both these cities. In addition, Air Lanka also flies to Thiruvanathapuram and Tiruchirapalli.



The Maharaja, mascot of Air India

INTERNATIONAL FLIGHTS AND AIRPORTS

India’s four main international airports are at Delhi, Mumbai, Kolkata and Chennai. Other international airports offering flights to select destinations are at Hyderabad (Kuwait, Muscat, Sharjah and Kuala Lumpur), Bangalore (Muscat, Sharjah, Singapore, Kuala Lumpur, London, Frankfurt and a few flights via Mumbai to Paris, the Gulf and New York), Goa (UK and Germany), Ahmedabad (UK and the US), Kochi and Thiruvananthapuram (the Gulf, Singapore, Sri Lanka and the Maldives). A limited number of international flights also operate from Kozhikode, Amritsar, Varanasi, Lucknow, Guwahati, Tiruchirapalli, Jaipur and Agra. These are designated “customs airports” and permit landing of charter planes as well as certain international flights.

AIR FARES

Air fares vary according to the airline and the season. It is best to book tickets well in advance of the peak season (October–March). At this time of year flights to India are overbooked, as apart from tourists, Indian families settled abroad and students at universities abroad, make their annual visit home.

ON ARRIVAL

Before landing, visitors must fill in a disembarkation form that has to be submitted along with their passport at the immigration counter.

International airports offer a range of facilities that include currency exchange counters, left-luggage services, air-conditioned visitors’ lounges, duty-free shops, restaurants, business centres and rest rooms with access for the disabled. In addition, there are counters for pre-paid taxis, car rentals and mobile phone rentals. Travel agencies located within the arrival area can help with tour itineraries, hotel reservations and onward bookings. There is also a Tourism Department information counter.

CUSTOMS

The green channel is for those who do not have dutiable goods as listed in the Immigration Certificate. The Red Channel is for passengers with any goods that are liable to customs duty, including money in excess of US$2,500.

GETTING FROM THE AIRPORT

Coaches connect the airport with the city for a fee. Pre-paid taxis with fixed rates can be booked from counters outside the arrivals area. Metered auto-rickshaws are also available. Make sure you agree on the fare before taking one, and ask an airport policeman to note down its licence plate number. If you have booked accommodation, check if your hotel offers a free pick-up service.



Yellow licence plate of a taxi

AIRPORT TRANSFERS

Visitors who are travelling onwards to other Indian cities will need to transfer to domestic terminals. Be sure to allow enough time to get between the two terminals. At all major aiports there is a free transit service from one terminal to the other. Delhi’s Indira Gandhi (IG) International Airport has two terminals: Terminal I (for domestic flights) is 7 km (4 miles) from Terminal II (the international terminal). In Mumbai, the international terminal at Sahar is 4 km (2.5 miles) from the domestic terminal. Kolkata’s Netaji Subhash Chandra Bose International Airport, has both the international and domestic terminals in the same building. Chennai’s Aringar Anna International Airport is next door to the Kamaraj Domestic Airport. In Thiruvananthapuram, both domestic and international flights operate from the same building.

AIRPORT INFORMATION DISTANCE TO CITY CENTRE AVERAGE JOURNEY TIME
Delhi: IG International (Terminal II) Tel: (011) 2567 5126  20 km (12 miles) Road: 45–60 minutes
Mumbai: Sahar International Tel: (022) 2615 6600  30 km (19 miles) Road: 50 minutes
Kolkata: Netaji Subhash Chandra Bose International Tel: (033) 2511 8787  20 km (12 miles) Road: 30–60 minutes
Chennai: Aringar Anna International Tel: (044) 2256 0551  12 km (8 miles) Road: 30 minutes
Thiruvananthapuram: International Airport Tel: (0471) 501 312  6 km (4 miles) Road: 20 minutes
Bangalore: International Airport Tel: (080) 2522 8011  8 km (3 miles) Road: 20 minutes
Goa: Dabolim International Airport Tel: (0832) 540 806  29 km (18 miles) Road: 50 minutes
Kochi: Kochi International Airport Tel: (0484) 261 0115  30 km (19 miles) Road: 45–60 minutes
CHECK-IN

For international flights, check-in is usually three hours ahead of departure. Tele-check-in is allowed by some airlines for business and first class passengers. Most airlines allow an economy-class passenger 20 kg (44 pounds) in the hold and one item of hand baggage. Make sure that your luggage is within the weight limit set by your airline, as excess baggage charges can be very high.

DEPARTURE TAX

A foreign travel tax of Rs500–750 (US$10–15) has to be paid when leaving India, unless already included in your ticket. Only Rs150 (US$3) needs to be paid if travelling to neighbouring countries, such as Nepal, Pakistan or Sri Lanka.

DIRECTORY

AIRLINE OFFICES



AIR INDIA


  • Tel: (011) 2331 8737,  Delhi.
  • Tel: (022) 2202 4142,  Mumbai.
  • Tel: (033) 2282 1187,  Kolkata.
  • Tel: (044) 2855 4477,  Chennai.


BRITISH AIRWAYS


  • Tel: (011) 2565 2078,  Delhi.
  • Tel: (022) 2682 8806,  Mumbai.
  • Tel: (033) 2511 8424,  Kolkata.
  • Tel: (044) 2256 0952,  Chennai.


CATHAY PACIFIC


  • Tel: (011) 2332 1286,  Delhi.
  • Tel: (022) 6657 2222,  Mumbai.
  • Tel: (044) 4214 0941,  Chennai.


KLM/NORTHWEST AIRLINE


  • Tel: (011) 2565 2715,  Delhi.
  • Tel: (022) 2682 8607,  Mumbai.
  • Tel: (033) 2283 0151,  Kolkata.
  • Tel: (044) 2852 4427,  Chennai.


LUFTHANSA


  • Tel: (011) 2565 4000,  Delhi.
  • Tel: (022) 2682 9898,  Mumbai.
  • Tel: (044) 2256 9393,  Chennai.
  • Tel: (080) 2522 9617,  Bangalore.


VIRGIN ATLANTIC


  • Tel: (011) 4130 3030,  Delhi.


AUSTRIAN AIRLINES


  • Tel: (011) 2335 0125,  Delhi.


THAI AIRWAYS


  • Tel: (011) 4149 7777,  Delhi.
  • Tel: (033) 2283 8865,  Kolkata.